Last updated: 5 August 2026
Applicable to all service engagements with ATHSTAC LIMITED
In these Terms and Conditions ('Agreement'), the following definitions apply: 'Client' means the individual or legal entity entering into this Agreement with the Company for the provision of Services; 'Company' means ATHSTAC LIMITED, a company registered in Northern Ireland with its registered office at 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS; 'Services' means all security app development, video surveillance software engineering, CCTV monitoring application development, security management platform design, remote monitoring application builds, camera management software development, smart security technology solutions, consulting, maintenance, support, and related services provided by the Company; 'Deliverables' means all software, documentation, reports, designs, code, and other materials produced by the Company in the course of providing the Services; 'Project' means a specific engagement for the provision of Services as defined in a Statement of Work or project specification; 'Statement of Work' or 'SOW' means a document specifying the scope, deliverables, timeline, and commercial terms for a particular Project.
Words importing the singular include the plural and vice versa. References to 'writing' include email and other electronic communications. Headings are for convenience only and do not affect interpretation. References to statutes include amendments, re-enactments, and subordinate legislation.
This Agreement comprises these Terms and Conditions, any applicable Statement of Work, project specifications, and any schedules or appendices referenced herein. In the event of conflict between documents, the order of precedence shall be: (a) the signed Statement of Work; (b) these Terms and Conditions; (c) any schedules or appendices; (d) the Company's standard service descriptions on the Website.
No terms or conditions contained in any Client purchase order, confirmation, or other document shall form part of this Agreement unless expressly agreed in writing by an authorised representative of the Company.
The Company provides professional security technology development and consulting services including but not limited to: design, development, testing, deployment, and maintenance of security mobile applications for iOS and Android platforms; engineering of video surveillance software including stream processing, storage, and playback systems; development of CCTV monitoring applications with real-time alert routing and multi-camera live view capabilities; architecture and development of security management platforms with unified device control and incident management; building of remote monitoring applications with offline-capable synchronisation and resilient connectivity; creation of camera management software with automated firmware deployment and configuration management; and integration of smart security technology solutions across heterogeneous device ecosystems.
The specific Services to be provided under each Project shall be defined in the applicable Statement of Work. The Company reserves the right to decline Projects that fall outside its areas of expertise or that conflict with existing client obligations.
All Projects commence with a priority scan intake process during which the Company assesses the Client's requirements, existing infrastructure, and operational context. This intake process may include discovery calls, technical audits, architecture reviews, and the production of a thermal readout document outlining detected requirements and recommended approach.
Following the intake process, the Company shall provide a formal proposal including scope of work, deliverables, timeline, and pricing. The Project shall commence only upon mutual execution of a Statement of Work and receipt of any required initial payment.
The Client shall designate a primary point of contact with authority to make decisions regarding the Project. The Client shall respond to Company requests for information, feedback, and approvals within five (5) business days unless otherwise agreed in the Statement of Work.
The Client shall provide timely access to all information, systems, personnel, and resources reasonably required for the Company to perform the Services. This includes access to existing security infrastructure, camera networks, API documentation, test environments, and relevant technical personnel.
The Client shall ensure that all information provided to the Company is accurate, complete, and current. The Client shall promptly notify the Company of any changes to requirements, infrastructure, or operational context that may affect the Project.
The Client shall obtain and maintain all necessary licences, permissions, and consents required for the Company to access Client systems and data during the Project. The Client is responsible for ensuring compliance with all applicable data protection, surveillance, and privacy laws in relation to their use of security technology systems.
The Client shall review and provide feedback on Deliverables within the timeframes specified in the Statement of Work. Delays in Client feedback may result in corresponding adjustments to Project timelines.
Fees for Services shall be as specified in the applicable Statement of Work. Unless otherwise stated, all fees are quoted in Pounds Sterling (GBP) and are exclusive of Value Added Tax (VAT), which shall be charged at the prevailing rate where applicable.
Payment terms shall be as specified in the Statement of Work. Standard payment terms require a project initiation deposit of thirty percent (30%) upon signing, with remaining payments tied to agreed milestones or monthly invoicing for time-and-materials engagements.
Invoices are payable within thirty (30) days of the invoice date unless otherwise agreed. Late payments shall accrue interest at the rate of four percent (4%) per annum above the Bank of England base rate, calculated daily from the due date until payment is received in full.
The Company reserves the right to suspend Services if any invoice remains unpaid for more than fourteen (14) days after the due date, following written notice to the Client. Suspension shall not relieve the Client of payment obligations for work completed prior to suspension.
Unless included in the agreed fees, the Client shall reimburse the Company for reasonable out-of-pocket expenses incurred in connection with the Services, including travel, accommodation, third-party software licences, cloud infrastructure costs, and hardware procured specifically for the Project.
Any expenses exceeding five hundred pounds (£500) shall require prior written approval from the Client. Expense claims shall be submitted monthly with supporting receipts and shall be payable within thirty (30) days.
Changes to the agreed scope of Services requested by the Client after Project commencement shall be treated as change requests. The Company shall provide a written estimate of additional time and cost before proceeding with change request work.
All pre-existing intellectual property owned by either party prior to the commencement of the Project ('Background IP') shall remain the property of the respective owner. Each party grants the other a non-exclusive licence to use its Background IP solely to the extent necessary for the performance of the Project.
Upon receipt of all payments due for the Project, the Company assigns to the Client all intellectual property rights in bespoke Deliverables created specifically for the Client under the Statement of Work, excluding any Company Background IP, third-party components, and general-purpose tools or frameworks.
The Company retains ownership of all general methodologies, processes, frameworks, libraries, and know-how developed or used in providing the Services ('Company IP'). The Client receives a perpetual, non-exclusive, royalty-free licence to use Company IP embedded in Deliverables.
Third-party software components included in Deliverables shall be subject to their respective licence terms, which shall be documented and communicated to the Client.
Each party agrees to keep confidential all non-public information disclosed by the other party in connection with the Project ('Confidential Information'). Confidential Information includes but is not limited to business plans, technical specifications, source code, security architecture details, client data, pricing information, and operational procedures.
The receiving party shall use Confidential Information solely for the purpose of performing its obligations under this Agreement and shall not disclose it to any third party without the disclosing party's prior written consent, except to employees, contractors, and advisors who need to know and are bound by equivalent confidentiality obligations.
Confidentiality obligations shall not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party prior to disclosure; (c) is independently developed without reference to Confidential Information; or (d) is required to be disclosed by law or court order, provided the receiving party gives prompt notice to the disclosing party.
Confidentiality obligations shall survive termination of this Agreement for a period of five (5) years.
Both parties shall comply with all applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, in connection with the processing of personal data under this Agreement.
Where the Company processes personal data on behalf of the Client, the parties shall enter into a Data Processing Agreement specifying the subject matter, duration, nature, and purpose of processing, the types of personal data, and the obligations and rights of the data controller.
The Company shall implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security assessments.
In the event of a personal data breach affecting Client data, the Company shall notify the Client without undue delay and in any event within forty-eight (48) hours of becoming aware of the breach, providing sufficient information to enable the Client to meet any regulatory notification obligations.
The Company warrants that: (a) the Services shall be performed with reasonable skill and care consistent with industry standards for security technology development; (b) Deliverables shall substantially conform to the specifications set out in the Statement of Work for a period of ninety (90) days following delivery ('Warranty Period'); (c) it has the right and authority to enter into this Agreement and provide the Services; and (d) the Deliverables, to the Company's knowledge, shall not infringe any third-party intellectual property rights.
The Client warrants that: (a) it has the right and authority to enter into this Agreement; (b) all information and materials provided to the Company are owned by or licensed to the Client and may be used for the Project; and (c) its use of Deliverables shall comply with all applicable laws and regulations.
Except as expressly stated in this Agreement, all warranties, conditions, and terms, whether express or implied by statute, common law, or otherwise, are excluded to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
If a Deliverable fails to conform to the specifications during the Warranty Period, the Client shall notify the Company in writing with a detailed description of the non-conformity. The Company shall, at its option and expense, either: (a) repair or correct the non-conforming Deliverable; (b) replace the non-conforming Deliverable; or (c) refund the fees paid for the non-conforming portion of the Services.
Warranty remedies are the Client's sole and exclusive remedy for breach of the warranties in Section 11. The Warranty Period shall not be extended by any repair or replacement performed under this Section.
The warranty shall not apply to defects arising from: (a) modifications made by anyone other than the Company; (b) use of Deliverables in combination with unauthorised third-party software or hardware; (c) failure to follow documentation or instructions provided by the Company; (d) Client-provided data or configurations; or (e) normal wear, environmental conditions, or misuse.
Subject to Section 13.4, the total aggregate liability of the Company to the Client for all claims arising under or in connection with this Agreement, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total fees paid or payable by the Client under the applicable Statement of Work in the twelve (12) months preceding the claim.
Subject to Section 13.4, the Company shall not be liable for any: (a) indirect, incidental, special, or consequential loss or damage; (b) loss of profits, revenue, business, anticipated savings, or goodwill; (c) loss or corruption of data; (d) costs of procurement of substitute goods or services; or (e) punitive or exemplary damages, regardless of the cause of action or theory of liability.
Nothing in this Agreement shall exclude or limit either party's liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) breach of confidentiality obligations under Section 9; (d) infringement of intellectual property rights; or (e) any liability that cannot be excluded or limited by applicable law.
The Client acknowledges that the fees reflect the allocation of risk set out in this Section and that the Company would not enter into this Agreement without these limitations on liability.
The Client shall indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from: (a) the Client's breach of this Agreement; (b) the Client's use of Deliverables in violation of applicable law; (c) Client-provided materials infringing third-party rights; or (d) the Client's negligence or wilful misconduct.
The Company shall indemnify the Client against claims that Deliverables infringe third-party intellectual property rights, provided the Client promptly notifies the Company, allows the Company to control the defence, and provides reasonable assistance.
The Company shall assign a project lead responsible for day-to-day management of the Project. Regular status updates shall be provided at the frequency specified in the Statement of Work, typically weekly during active development phases.
The Client and Company shall participate in scheduled review meetings to assess progress, review Deliverables, and address issues. Meeting minutes shall be circulated within two (2) business days.
All formal communications regarding the Project shall be directed through the designated points of contact for each party. Informal communications between team members shall not constitute binding changes to scope, timeline, or deliverables.
Upon delivery of each Deliverable milestone, the Client shall have ten (10) business days to conduct acceptance testing and provide written acceptance or a detailed rejection notice specifying non-conformities ('Acceptance Period').
If the Client fails to provide written acceptance or rejection within the Acceptance Period, the Deliverable shall be deemed accepted. If the Client rejects a Deliverable, the Company shall remedy identified non-conformities within a reasonable timeframe and resubmit for acceptance.
Acceptance of a Deliverable milestone shall not limit the Client's warranty rights under Section 12 but shall constitute acknowledgment that the Deliverable substantially conforms to the Statement of Work specifications.
Unless otherwise specified in the Statement of Work, the Company provides a ninety (90) day post-delivery support period during which bug fixes and critical issue resolution are included at no additional charge.
Ongoing support and maintenance services beyond the initial support period may be contracted separately through a Support Agreement specifying service levels, response times, and fees.
Support services cover defects in Deliverables and do not include: (a) support for third-party software or hardware; (b) issues caused by Client modifications or environmental changes; (c) training or consultation beyond agreed scope; or (d) feature enhancements or new functionality.
This Agreement commences upon execution of the first Statement of Work and continues until all Projects under active Statements of Work are completed, unless terminated earlier in accordance with this Section.
Either party may terminate this Agreement or any individual Statement of Work by giving thirty (30) days' written notice to the other party. Termination of one Statement of Work shall not automatically terminate other active Statements of Work.
Either party may terminate immediately upon written notice if the other party: (a) commits a material breach that is not remedied within fourteen (14) days of written notice; (b) becomes insolvent, enters administration, or ceases to carry on business; or (c) is subject to an event that materially impairs its ability to perform its obligations.
Upon termination, the Client shall pay for all Services performed and expenses incurred up to the effective date of termination. The Company shall deliver all completed Deliverables and work-in-progress upon receipt of payment.
Termination shall not affect accrued rights or obligations of either party. Sections relating to confidentiality, intellectual property, limitation of liability, indemnification, data protection, and dispute resolution shall survive termination.
Upon termination, each party shall return or destroy all Confidential Information of the other party within thirty (30) days, except as required for legal compliance or backup retention policies.
The Client's licence to use Deliverables for which full payment has been received shall survive termination. Licences for partially paid Deliverables shall be limited to the proportion of work completed and paid for.
Neither party shall be liable for failure or delay in performing obligations due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, war, terrorism, government actions, power failures, internet outages, or supplier failures ('Force Majeure Event').
The affected party shall notify the other party promptly of the Force Majeure Event and its expected duration. Both parties shall use reasonable efforts to mitigate the impact and resume performance as soon as practicable.
If a Force Majeure Event continues for more than sixty (60) days, either party may terminate the affected Statement of Work upon written notice without liability beyond payment for work completed.
The Company may subcontract portions of the Services to qualified third parties, provided the Company remains responsible for the quality and timeliness of all subcontracted work and ensures subcontractors are bound by equivalent confidentiality and data protection obligations.
Neither party may assign or transfer its rights or obligations under this Agreement without the prior written consent of the other party, except that the Company may assign to an affiliate or in connection with a merger, acquisition, or sale of substantially all assets upon written notice to the Client.
During the term of this Agreement and for twelve (12) months thereafter, neither party shall directly solicit for employment any employee or contractor of the other party who was involved in the Project, without prior written consent. This restriction does not apply to general recruitment advertising not specifically targeted at the other party's personnel.
Both parties shall comply with all applicable laws, regulations, and industry standards in performing their obligations under this Agreement, including but not limited to data protection law, export control regulations, anti-bribery legislation (Bribery Act 2010), and modern slavery legislation (Modern Slavery Act 2015).
The Client is solely responsible for ensuring that its deployment and use of security technology Deliverables complies with applicable surveillance, privacy, and employment laws in all jurisdictions where the Deliverables are deployed.
The Company shall maintain professional indemnity insurance and public liability insurance with minimum coverage of one million pounds (£1,000,000) per claim during the term of this Agreement. Certificates of insurance shall be provided upon request.
The Client is responsible for maintaining appropriate insurance coverage for its operations, including cyber liability insurance where applicable.
All notices under this Agreement shall be in writing and delivered by email to the addresses specified in the Statement of Work, or by registered post to the registered office addresses of the parties. Notices sent by email shall be deemed received on the next business day if sent before 5:00 PM GMT, or the following business day if sent after.
The Company's registered address for notices is 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS. Email notices to the Company shall be sent to techsupport@athstaclimited.services.
This Agreement, together with all Statements of Work and schedules, constitutes the entire agreement between the parties regarding the subject matter and supersedes all prior negotiations, representations, warranties, and agreements, whether written or oral.
No amendment to this Agreement shall be effective unless in writing and signed by authorised representatives of both parties.
If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.
The parties shall attempt to resolve any dispute arising under this Agreement through good-faith negotiation between senior representatives. If negotiation fails within thirty (30) days, either party may refer the dispute to mediation under the Centre for Effective Dispute Resolution (CEDR) Model Mediation Procedure.
If mediation fails to resolve the dispute within sixty (60) days of referral, either party may commence legal proceedings. The courts of Northern Ireland shall have exclusive jurisdiction over any legal proceedings arising from this Agreement.
Nothing in this Section prevents either party from seeking injunctive or other urgent relief from a court of competent jurisdiction to protect its intellectual property rights or confidential information.
This Agreement shall be governed by and construed in accordance with the laws of Northern Ireland and the applicable laws of the United Kingdom, without regard to conflict of law principles.
For questions regarding these Terms and Conditions, please contact ATHSTAC LIMITED at techsupport@athstaclimited.services, by telephone at +44 7853 305540, or by post at 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS. Our website is located at https://athstaclimited.services.
In these Terms and Conditions ('Agreement'), the following definitions apply: 'Client' means the individual or legal entity entering into this Agreement with the Company for the provision of Services; 'Company' means ATHSTAC LIMITED, a company registered in Northern Ireland with its registered office at 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS; 'Services' means all security app development, video surveillance software engineering, CCTV monitoring application development, security management platform design, remote monitoring application builds, camera management software development, smart security technology solutions, consulting, maintenance, support, and related services provided by the Company; 'Deliverables' means all software, documentation, reports, designs, code, and other materials produced by the Company in the course of providing the Services; 'Project' means a specific engagement for the provision of Services as defined in a Statement of Work or project specification; 'Statement of Work' or 'SOW' means a document specifying the scope, deliverables, timeline, and commercial terms for a particular Project. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
This Agreement comprises these Terms and Conditions, any applicable Statement of Work, project specifications, and any schedules or appendices referenced herein. In the event of conflict between documents, the order of precedence shall be: (a) the signed Statement of Work; (b) these Terms and Conditions; (c) any schedules or appendices; (d) the Company's standard service descriptions on the Website. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Company provides professional security technology development and consulting services including but not limited to: design, development, testing, deployment, and maintenance of security mobile applications for iOS and Android platforms; engineering of video surveillance software including stream processing, storage, and playback systems; development of CCTV monitoring applications with real-time alert routing and multi-camera live view capabilities; architecture and development of security management platforms with unified device control and incident management; building of remote monitoring applications with offline-capable synchronisation and resilient connectivity; creation of camera management software with automated firmware deployment and configuration management; and integration of smart security technology solutions across heterogeneous device ecosystems. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
All Projects commence with a priority scan intake process during which the Company assesses the Client's requirements, existing infrastructure, and operational context. This intake process may include discovery calls, technical audits, architecture reviews, and the production of a thermal readout document outlining detected requirements and recommended approach. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Client shall provide timely access to all information, systems, personnel, and resources reasonably required for the Company to perform the Services. This includes access to existing security infrastructure, camera networks, API documentation, test environments, and relevant technical personnel. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Fees for Services shall be as specified in the applicable Statement of Work. Unless otherwise stated, all fees are quoted in Pounds Sterling (GBP) and are exclusive of Value Added Tax (VAT), which shall be charged at the prevailing rate where applicable. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Unless included in the agreed fees, the Client shall reimburse the Company for reasonable out-of-pocket expenses incurred in connection with the Services, including travel, accommodation, third-party software licences, cloud infrastructure costs, and hardware procured specifically for the Project. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
All pre-existing intellectual property owned by either party prior to the commencement of the Project ('Background IP') shall remain the property of the respective owner. Each party grants the other a non-exclusive licence to use its Background IP solely to the extent necessary for the performance of the Project. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Each party agrees to keep confidential all non-public information disclosed by the other party in connection with the Project ('Confidential Information'). Confidential Information includes but is not limited to business plans, technical specifications, source code, security architecture details, client data, pricing information, and operational procedures. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Both parties shall comply with all applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, in connection with the processing of personal data under this Agreement. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Company warrants that: (a) the Services shall be performed with reasonable skill and care consistent with industry standards for security technology development; (b) Deliverables shall substantially conform to the specifications set out in the Statement of Work for a period of ninety (90) days following delivery ('Warranty Period'); (c) it has the right and authority to enter into this Agreement and provide the Services; and (d) the Deliverables, to the Company's knowledge, shall not infringe any third-party intellectual property rights. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
If a Deliverable fails to conform to the specifications during the Warranty Period, the Client shall notify the Company in writing with a detailed description of the non-conformity. The Company shall, at its option and expense, either: (a) repair or correct the non-conforming Deliverable; (b) replace the non-conforming Deliverable; or (c) refund the fees paid for the non-conforming portion of the Services. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Subject to Section 13.4, the total aggregate liability of the Company to the Client for all claims arising under or in connection with this Agreement, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total fees paid or payable by the Client under the applicable Statement of Work in the twelve (12) months preceding the claim. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Client shall indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from: (a) the Client's breach of this Agreement; (b) the Client's use of Deliverables in violation of applicable law; (c) Client-provided materials infringing third-party rights; or (d) the Client's negligence or wilful misconduct. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Company shall assign a project lead responsible for day-to-day management of the Project. Regular status updates shall be provided at the frequency specified in the Statement of Work, typically weekly during active development phases. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Upon delivery of each Deliverable milestone, the Client shall have ten (10) business days to conduct acceptance testing and provide written acceptance or a detailed rejection notice specifying non-conformities ('Acceptance Period'). This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Unless otherwise specified in the Statement of Work, the Company provides a ninety (90) day post-delivery support period during which bug fixes and critical issue resolution are included at no additional charge. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
This Agreement commences upon execution of the first Statement of Work and continues until all Projects under active Statements of Work are completed, unless terminated earlier in accordance with this Section. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Termination shall not affect accrued rights or obligations of either party. Sections relating to confidentiality, intellectual property, limitation of liability, indemnification, data protection, and dispute resolution shall survive termination. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Neither party shall be liable for failure or delay in performing obligations due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, war, terrorism, government actions, power failures, internet outages, or supplier failures ('Force Majeure Event'). This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Company may subcontract portions of the Services to qualified third parties, provided the Company remains responsible for the quality and timeliness of all subcontracted work and ensures subcontractors are bound by equivalent confidentiality and data protection obligations. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
During the term of this Agreement and for twelve (12) months thereafter, neither party shall directly solicit for employment any employee or contractor of the other party who was involved in the Project, without prior written consent. This restriction does not apply to general recruitment advertising not specifically targeted at the other party's personnel. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Both parties shall comply with all applicable laws, regulations, and industry standards in performing their obligations under this Agreement, including but not limited to data protection law, export control regulations, anti-bribery legislation (Bribery Act 2010), and modern slavery legislation (Modern Slavery Act 2015). This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Company shall maintain professional indemnity insurance and public liability insurance with minimum coverage of one million pounds (£1,000,000) per claim during the term of this Agreement. Certificates of insurance shall be provided upon request. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
All notices under this Agreement shall be in writing and delivered by email to the addresses specified in the Statement of Work, or by registered post to the registered office addresses of the parties. Notices sent by email shall be deemed received on the next business day if sent before 5:00 PM GMT, or the following business day if sent after. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
This Agreement, together with all Statements of Work and schedules, constitutes the entire agreement between the parties regarding the subject matter and supersedes all prior negotiations, representations, warranties, and agreements, whether written or oral. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The parties shall attempt to resolve any dispute arising under this Agreement through good-faith negotiation between senior representatives. If negotiation fails within thirty (30) days, either party may refer the dispute to mediation under the Centre for Effective Dispute Resolution (CEDR) Model Mediation Procedure. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
This Agreement shall be governed by and construed in accordance with the laws of Northern Ireland and the applicable laws of the United Kingdom, without regard to conflict of law principles. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
For questions regarding these Terms and Conditions, please contact ATHSTAC LIMITED at techsupport@athstaclimited.services, by telephone at +44 7853 305540, or by post at 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS. Our website is located at https://athstaclimited.services. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Words importing the singular include the plural and vice versa. References to 'writing' include email and other electronic communications. Headings are for convenience only and do not affect interpretation. References to statutes include amendments, re-enactments, and subordinate legislation. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
No terms or conditions contained in any Client purchase order, confirmation, or other document shall form part of this Agreement unless expressly agreed in writing by an authorised representative of the Company. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The specific Services to be provided under each Project shall be defined in the applicable Statement of Work. The Company reserves the right to decline Projects that fall outside its areas of expertise or that conflict with existing client obligations. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Following the intake process, the Company shall provide a formal proposal including scope of work, deliverables, timeline, and pricing. The Project shall commence only upon mutual execution of a Statement of Work and receipt of any required initial payment. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Client shall ensure that all information provided to the Company is accurate, complete, and current. The Client shall promptly notify the Company of any changes to requirements, infrastructure, or operational context that may affect the Project. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Payment terms shall be as specified in the Statement of Work. Standard payment terms require a project initiation deposit of thirty percent (30%) upon signing, with remaining payments tied to agreed milestones or monthly invoicing for time-and-materials engagements. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Any expenses exceeding five hundred pounds (£500) shall require prior written approval from the Client. Expense claims shall be submitted monthly with supporting receipts and shall be payable within thirty (30) days. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Upon receipt of all payments due for the Project, the Company assigns to the Client all intellectual property rights in bespoke Deliverables created specifically for the Client under the Statement of Work, excluding any Company Background IP, third-party components, and general-purpose tools or frameworks. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The receiving party shall use Confidential Information solely for the purpose of performing its obligations under this Agreement and shall not disclose it to any third party without the disclosing party's prior written consent, except to employees, contractors, and advisors who need to know and are bound by equivalent confidentiality obligations. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Where the Company processes personal data on behalf of the Client, the parties shall enter into a Data Processing Agreement specifying the subject matter, duration, nature, and purpose of processing, the types of personal data, and the obligations and rights of the data controller. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Client warrants that: (a) it has the right and authority to enter into this Agreement; (b) all information and materials provided to the Company are owned by or licensed to the Client and may be used for the Project; and (c) its use of Deliverables shall comply with all applicable laws and regulations. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Warranty remedies are the Client's sole and exclusive remedy for breach of the warranties in Section 11. The Warranty Period shall not be extended by any repair or replacement performed under this Section. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Subject to Section 13.4, the Company shall not be liable for any: (a) indirect, incidental, special, or consequential loss or damage; (b) loss of profits, revenue, business, anticipated savings, or goodwill; (c) loss or corruption of data; (d) costs of procurement of substitute goods or services; or (e) punitive or exemplary damages, regardless of the cause of action or theory of liability. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Company shall indemnify the Client against claims that Deliverables infringe third-party intellectual property rights, provided the Client promptly notifies the Company, allows the Company to control the defence, and provides reasonable assistance. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Client and Company shall participate in scheduled review meetings to assess progress, review Deliverables, and address issues. Meeting minutes shall be circulated within two (2) business days. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
If the Client fails to provide written acceptance or rejection within the Acceptance Period, the Deliverable shall be deemed accepted. If the Client rejects a Deliverable, the Company shall remedy identified non-conformities within a reasonable timeframe and resubmit for acceptance. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Ongoing support and maintenance services beyond the initial support period may be contracted separately through a Support Agreement specifying service levels, response times, and fees. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Either party may terminate this Agreement or any individual Statement of Work by giving thirty (30) days' written notice to the other party. Termination of one Statement of Work shall not automatically terminate other active Statements of Work. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Upon termination, each party shall return or destroy all Confidential Information of the other party within thirty (30) days, except as required for legal compliance or backup retention policies. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The affected party shall notify the other party promptly of the Force Majeure Event and its expected duration. Both parties shall use reasonable efforts to mitigate the impact and resume performance as soon as practicable. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Neither party may assign or transfer its rights or obligations under this Agreement without the prior written consent of the other party, except that the Company may assign to an affiliate or in connection with a merger, acquisition, or sale of substantially all assets upon written notice to the Client. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
During the term of this Agreement and for twelve (12) months thereafter, neither party shall directly solicit for employment any employee or contractor of the other party who was involved in the Project, without prior written consent. This restriction does not apply to general recruitment advertising not specifically targeted at the other party's personnel. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Client is solely responsible for ensuring that its deployment and use of security technology Deliverables complies with applicable surveillance, privacy, and employment laws in all jurisdictions where the Deliverables are deployed. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Client is responsible for maintaining appropriate insurance coverage for its operations, including cyber liability insurance where applicable. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Company's registered address for notices is 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS. Email notices to the Company shall be sent to techsupport@athstaclimited.services. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
No amendment to this Agreement shall be effective unless in writing and signed by authorised representatives of both parties. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
If mediation fails to resolve the dispute within sixty (60) days of referral, either party may commence legal proceedings. The courts of Northern Ireland shall have exclusive jurisdiction over any legal proceedings arising from this Agreement. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
This Agreement shall be governed by and construed in accordance with the laws of Northern Ireland and the applicable laws of the United Kingdom, without regard to conflict of law principles. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
For questions regarding these Terms and Conditions, please contact ATHSTAC LIMITED at techsupport@athstaclimited.services, by telephone at +44 7853 305540, or by post at 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS. Our website is located at https://athstaclimited.services. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
In these Terms and Conditions ('Agreement'), the following definitions apply: 'Client' means the individual or legal entity entering into this Agreement with the Company for the provision of Services; 'Company' means ATHSTAC LIMITED, a company registered in Northern Ireland with its registered office at 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS; 'Services' means all security app development, video surveillance software engineering, CCTV monitoring application development, security management platform design, remote monitoring application builds, camera management software development, smart security technology solutions, consulting, maintenance, support, and related services provided by the Company; 'Deliverables' means all software, documentation, reports, designs, code, and other materials produced by the Company in the course of providing the Services; 'Project' means a specific engagement for the provision of Services as defined in a Statement of Work or project specification; 'Statement of Work' or 'SOW' means a document specifying the scope, deliverables, timeline, and commercial terms for a particular Project. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
This Agreement comprises these Terms and Conditions, any applicable Statement of Work, project specifications, and any schedules or appendices referenced herein. In the event of conflict between documents, the order of precedence shall be: (a) the signed Statement of Work; (b) these Terms and Conditions; (c) any schedules or appendices; (d) the Company's standard service descriptions on the Website. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Company provides professional security technology development and consulting services including but not limited to: design, development, testing, deployment, and maintenance of security mobile applications for iOS and Android platforms; engineering of video surveillance software including stream processing, storage, and playback systems; development of CCTV monitoring applications with real-time alert routing and multi-camera live view capabilities; architecture and development of security management platforms with unified device control and incident management; building of remote monitoring applications with offline-capable synchronisation and resilient connectivity; creation of camera management software with automated firmware deployment and configuration management; and integration of smart security technology solutions across heterogeneous device ecosystems. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Client shall designate a primary point of contact with authority to make decisions regarding the Project. The Client shall respond to Company requests for information, feedback, and approvals within five (5) business days unless otherwise agreed in the Statement of Work. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Client shall obtain and maintain all necessary licences, permissions, and consents required for the Company to access Client systems and data during the Project. The Client is responsible for ensuring compliance with all applicable data protection, surveillance, and privacy laws in relation to their use of security technology systems. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Invoices are payable within thirty (30) days of the invoice date unless otherwise agreed. Late payments shall accrue interest at the rate of four percent (4%) per annum above the Bank of England base rate, calculated daily from the due date until payment is received in full. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Changes to the agreed scope of Services requested by the Client after Project commencement shall be treated as change requests. The Company shall provide a written estimate of additional time and cost before proceeding with change request work. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Company retains ownership of all general methodologies, processes, frameworks, libraries, and know-how developed or used in providing the Services ('Company IP'). The Client receives a perpetual, non-exclusive, royalty-free licence to use Company IP embedded in Deliverables. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Confidentiality obligations shall not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party prior to disclosure; (c) is independently developed without reference to Confidential Information; or (d) is required to be disclosed by law or court order, provided the receiving party gives prompt notice to the disclosing party. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Company shall implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security assessments. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Except as expressly stated in this Agreement, all warranties, conditions, and terms, whether express or implied by statute, common law, or otherwise, are excluded to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The warranty shall not apply to defects arising from: (a) modifications made by anyone other than the Company; (b) use of Deliverables in combination with unauthorised third-party software or hardware; (c) failure to follow documentation or instructions provided by the Company; (d) Client-provided data or configurations; or (e) normal wear, environmental conditions, or misuse. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Nothing in this Agreement shall exclude or limit either party's liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) breach of confidentiality obligations under Section 9; (d) infringement of intellectual property rights; or (e) any liability that cannot be excluded or limited by applicable law. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
The Client shall indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from: (a) the Client's breach of this Agreement; (b) the Client's use of Deliverables in violation of applicable law; (c) Client-provided materials infringing third-party rights; or (d) the Client's negligence or wilful misconduct. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
All formal communications regarding the Project shall be directed through the designated points of contact for each party. Informal communications between team members shall not constitute binding changes to scope, timeline, or deliverables. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Acceptance of a Deliverable milestone shall not limit the Client's warranty rights under Section 12 but shall constitute acknowledgment that the Deliverable substantially conforms to the Statement of Work specifications. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.
Support services cover defects in Deliverables and do not include: (a) support for third-party software or hardware; (b) issues caused by Client modifications or environmental changes; (c) training or consultation beyond agreed scope; or (d) feature enhancements or new functionality. This clause forms an integral part of the agreement between the Client and ATHSTAC LIMITED and shall be interpreted in accordance with the laws of Northern Ireland. Any disputes arising under this clause shall be subject to the dispute resolution procedures set out in Section 28 of these Terms and Conditions. For enquiries, contact techsupport@athstaclimited.services or 199 Finvoy Road, Ballymoney, Northern Ireland, BT53 7JS.